AJK Plant Hire LTD, a family run business opened by John Percival in 1963 is now run by son Ken, along with his wife Pam, son and daughter, Robert & Debbie.
AJK were using an old legacy system, limited handset capabilities, no voicemail, loss of service a common feature and would be extremely costly to upgrade to today’s modern day usage.
Installation of an Avaya IP Office 500 V2 along with a standalone Windows Server 2012 allowed for full voicemail and auto attendant services along with data storage.
Using the Avaya system has increased the flexibility of calls, the customer is now able to take their extension in to the plant yard without worrying about missing a call.
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