Challenge

AJK were using an old legacy system, limited handset capabilities, no voicemail, loss of service a common feature and would be extremely costly to upgrade to today’s modern day usage.

Solution

AJK Plant Hire LtdDirect Comms provided an Avaya IP Office solution with the integration of mobile / remote users with One-X software. All ran off a unified wireless network.

Installation of an Avaya IP Office 500 V2 along with a standalone Windows Server 2012 allowed for full voicemail and auto attendant services along with data storage.

Using the Avaya system has increased the flexibility of calls, the customer is now able to take their extension in to the plant yard without worrying about missing a call.

Benefits

  • Unified Communications
  • Mobile Workers
  • Future proofed technology
  • Auto Attendant facility
  • Voicemail
  • Wi-Fi Handsets

avaya-ipoffice-500v2

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Direct Comms

Direct Comms is a trading name of Internal Communications Ltd. & part of the IC Group.

33 Roman Way, Longridge Road, Preston, PR2 5BD

Registered in England & Wales, Company Number: 372 3362, VAT Registration: 636 4532 36.

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Call: 0330 055 7137


Direct Comms North

Call: 01772 708 099

Fax: 01772 701 900


Direct Comms South

Call: 01234 865507


Email: connect@direct-comms.com

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