At Direct Comms we offer call recording phone services that allow you to track the quality of corporate phone calls.  Service users can keep track of vital discussions, save them for quick reference and email them to colleagues. This is a service which is perfect for call centres, support hubs and sensitive communications.

We can adapt existing infrastructure, or install a whole new system using the latest technology.  Our equipment – from household names such as NEC, Unify and Avaya – offers so much more than standard call recording software.

Using our call recording systems, you can monitor call quality and ensure compliance with company policy (and relevant laws). Alerts identify and help you handle unusual cases that need immediate intervention. Up to three personalised greetings can be set up, and selected depending on your availability or the time of day.

Contact us on 01772 70 80 99 or to find out how to improve your ROI and help ensure customer satisfaction.

Need to improve your business communication?

Call 0330 055 7137 today to speak to one of our specialist advisors or fill in the form below and we’ll get back to you

Direct Comms

Direct Comms is a trading name of Internal Communications Ltd. & part of the IC Group.

3 Eastway Business Village, Olivers Place, Fulwood, Preston PR2 9WT

Registered in England & Wales, Company Number: 372 3362, VAT Registration: 636 4532 36.

Get in touch

General Enquiries

Call: 0330 055 7137

Direct Comms North

Call: 01772 708 099

Fax: 01772 701 900

Direct Comms South

Call: 01234 865507


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